How to Make a Phone Call, How to Speak [Second Half]
Flow of making a call:
- 1. State your name
“I am_____of OOO company.”/ Watashi, ______Kaisha to moushimasu.
- 2. Exchange greetings
“It’s a pleasure doing business with you.”/ Itsumo osewa ni natte orimasu.
- 3. State the person you wish to contact
・“Excuse me. Is Mr./ Ms. OO from the OOO department available?”
Osoroirimasu ga, ____busho no___ga irasshaimasuka.
4a. When the contact person is present
・Check the other party’s convenience
”May I have some time now?”/ Ima, Ojikan wo itadaite yoroshiidesuka?
・ Easily tell your phone requirements
“I called you about OOO …” / ______no ken de odena wo itashimashita.
・Finally, thank you and slowly hang up the phone.
“Thank you for your time. Excuse me.”/ Ojikan itadaki arigatougozaimasu. Shitsurei itashimasu.
“Then, thank you. Excuse me.”/ Soredewa, yoroshiku onegaiitashimasu. Shitsurei itashimasu.
4b. When the contact person is absent
・ Check the time when the contact person can return
“What time do you plan to return?”/ O modori jikan wa nanji goro no
go yotei deshouka?
・ State the time when to call back
“Then, I will call again after ___o’clock. Thank you very much”/ Sore dewa _ji sugi ni, aratamete kochira kara gorenraku wo sashi agemasu. Arigatou gozaimashita.
If you make a call again and the contact person is still absent, please make the phone call again in the
same order.
What do you think, everyone? Try to actively answer the phone in order to be more accustomed to calling and receiving calls.
